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 Personal Assistant Systems


Samsung updates Bixby to become more conversational

Engadget

Samsung Galaxy Unpacked 2026 is Feb. 25 It's now out in select markets with One UI 8.5 beta, including the US. Bixby isn't typically part of the conversation when it comes to virtual assistants for mobile devices, but Samsung is clearly hoping that you would use it more. The company has launched the latest version of Bixby with the new One UI 8.5 beta, and it has been tweaked to work as a "conversational agent." Samsung says you'll now be able to talk to it and give it tasks using natural language, like how you'd talk to other people or, these days, to chatbots. You don't have to remember exact commands or names for specific settings.


Oh no, Intel is moving customer support to AI

PCWorld

Intel is launching'Ask Intel,' an AI virtual assistant built on Microsoft Copilot Studio to handle customer support cases and warranty checks. PCWorld reports this shift follows Intel's removal of inbound phone support in December, directing customers to online assistance instead. The AI system warns users its answers may be inaccurate, raising concerns about potential hardware damage from incorrect technical advice. If your Intel processor requires a warranty return or support, the first "person" you'll probably be dealing with at Intel will be an AI. Intel is rolling out "Ask Intel," an addition to its Intel support site, that runs on Microsoft Copilot rather than on human intervention. Ask Intel will appear as part of support.intel.com


Addressing Hidden Confounding with Heterogeneous Observational Datasets for Recommendation

Neural Information Processing Systems

The collected data in recommender systems generally suffers selection bias. Considerable works are proposed to address selection bias induced by observed user and item features, but they fail when hidden features (e.g., user age or salary) that affect







Strategic Linear Contextual Bandits

Neural Information Processing Systems

Recommendation algorithms that select the most relevant item for sequentially arriving users or queries have become vital for navigating the internet and its many online platforms.