Today's online platforms heavily lean on algorithmic recommendations for bolstering user engagement and driving revenue. However, these recommendations can impact multiple stakeholders simultaneously--the platform, items (sellers), and users (customers)--each with their unique objectives, making it difficult to find the right middle ground that accommodates all stakeholders.

We consider a matrix completion problem that exploits social or item similarity graphs as side information. We develop a universal, parameter-free, and computationally efficient algorithm that starts with hierarchical graph clustering and then iteratively refines estimates both on graph clustering and matrix ratings. Under a hierarchical stochastic block model that well respects practically-relevant social graphs and a low-rank rating matrix model (to be detailed), we demonstrate that our algorithm achieves the information-theoretic limit on the number of observed matrix entries (i.e., optimal sample complexity) that is derived by maximum likelihood estimation together with a lower-bound impossibility result. One consequence of this result is that exploiting the hierarchical structure of social graphs yields a substantial gain in sample complexity relative to the one that simply identifies different groups without resorting to the relational structure across them. We conduct extensive experiments both on synthetic and real-world datasets to corroborate our theoretical results as well as to demonstrate significant performance improvements over other matrix completion algorithms that leverage graph side information.

Cookies are designed to enable more accurate identification and tracking of user behavior, in turn allowing for more personalized ads and better performing ad campaigns. Given the additional information that is recorded, questions related to privacy and fairness naturally arise. How does a user's consent decision influence how much the system can learn about their demographic and tastes? Is the impact of a user's consent decision on the recommender system's ability to learn about their latent attributes uniform across demographics? We investigate these questions in the context of an engagement-driven recommender system using simulation. We empirically demonstrate that when consent rates exhibit demographic-dependence, user consent has a disparate impact on the recommender agent's ability to estimate users' latent attributes. In particular, we find that when consent rates are demographic-dependent, a user disagreeing to share their cookie may counterintuitively cause the recommender agent to know more about the user than if the user agreed to share their cookie. Furthermore, the gap in base consent rates across demographics serves as an amplifier: users from the lower consent rate demographic who provide consent generally experience higher estimation errors than the same users from the higher consent rate demographic, and conversely for users who choose to withhold consent, with these differences increasing in consent rate gap. We discuss the need for new notions of fairness that encourage consistency between a user's privacy decisions and the system's ability to estimate their latent attributes.

Two-stage recommender systems play a crucial role in efficiently identifying relevant items and personalizing recommendations from a vast array of options. This paper, based on an error decomposition framework, analyzes the generalization error for two-stage recommender systems with a tree structure, which consist of an efficient tree-based retriever and a more precise yet time-consuming ranker. We use the Rademacher complexity to establish the generalization upper bound for various tree-based retrievers using beam search, as well as for different ranker models under a shifted training distribution. Both theoretical insights and practical experiments on real-world datasets indicate that increasing the branches in tree-based retrievers and harmonizing distributions across stages can enhance the generalization performance of two-stage recommender systems.

Collaborative filtering (CF) models easily suffer from popularity bias, which makes recommendation deviate from users' actual preferences. However, most current debiasing strategies are prone to playing a trade-off game between head and tail performance, thus inevitably degrading the overall recommendation accuracy. To reduce the negative impact of popularity bias on CF models, we incorporate Biasaware margins into Contrastive loss and propose a simple yet effective BC Loss, where the margin tailors quantitatively to the bias degree of each user-item interaction. We investigate the geometric interpretation of BC loss, then further visualize and theoretically prove that it simultaneously learns better head and tail representations by encouraging the compactness of similar users/items and enlarging the dispersion of dissimilar users/items. Over eight benchmark datasets, we use BC loss to optimize two high-performing CF models. On various evaluation settings (i.e., imbalanced/balanced, temporal split, fully-observed unbiased, tail/head test evaluations), BC loss outperforms the state-of-the-art debiasing and non-debiasing methods with remarkable improvements. Considering the theoretical guarantee and empirical success of BC loss, we advocate using it not just as a debiasing strategy, but also as a standard loss in recommender models.

Recommender systems aim to predict personalized rankings based on user preference data. With the rise of Language Models (LMs), LM-based recommenders have been widely explored due to their extensive world knowledge and powerful reasoning abilities. Most of the LM-based recommenders convert historical interactions into language prompts, pairing with a positive item as the target response and fine-tuning LM with a language modeling loss. However, the current objective fails to fully leverage preference data and is not optimized for personalized ranking tasks, which hinders the performance of LM-based recommenders. Inspired by the current advancement of Direct Preference Optimization (DPO) in human preference alignment and the success of softmax loss in recommendations, we propose Softmax-DPO (S-DPO) to instill ranking information into the LM to help LM-based recommenders distinguish preferred items from negatives, rather than solely focusing on positives. Specifically, we incorporate multiple negatives in user preference data and devise an alternative version of DPO loss tailored for LM-based recommenders, which is extended from the traditional full-ranking Plackett-Luce (PL) model to partial rankings and connected to softmax sampling strategies. Theoretically, we bridge S-DPO with the softmax loss over negative sampling and find that it has an inherent benefit of mining hard negatives, which assures its exceptional capabilities in recommendation tasks. Empirically, extensive experiments conducted on three real-world datasets demonstrate the superiority of S-DPO to effectively model user preference and further boost recommendation performance while providing better rewards for preferred items.

Personalization methods in federated learning aim to balance the benefits of federated and local training for data availability, communication cost, and robustness to client heterogeneity. Approaches that require clients to communicate all model parameters can be undesirable due to privacy and communication constraints. Other approaches require always-available or stateful clients, impractical in large-scale cross-device settings. We introduce Federated Reconstruction, the first modelagnostic framework for partially local federated learning suitable for training and inference at scale. We motivate the framework via a connection to model-agnostic meta learning, empirically demonstrate its performance over existing approaches for collaborative filtering and next word prediction, and release an open-source library for evaluating approaches in this setting. We also describe the successful deployment of this approach at scale for federated collaborative filtering in a mobile keyboard application.

Our protocol requires a bandwidth-efficient single-server PIR scheme. Specifically, in our work, we use the famous Seal PIR [1], which additionally leverages levelled homomorphic encryption scheme Fan-Vercauteren (FV) [2]. Slightly different from the standard PIR scheme, Seal-PIR further allows the client to send a compressed query to the server, which is then decompressed on the server by PIR.Expand algorithm. In general, Seal-PIR consists of four algorithms (see Figure 1): (PIR.Query, PIR.Expand, PIR.Response, PIR.Extract). In particular, we consider single-server PIR with a computationally bounded adversary.

Conversational Recommender Systems (CRS) actively elicit user preferences to generate adaptive recommendations. Mainstream reinforcement learning-based CRS solutions heavily rely on handcrafted reward functions, which may not be aligned with user intent in CRS tasks. Therefore, the design of task-specific rewards is critical to facilitate CRS policy learning, which remains largely underexplored in the literature. In this work, we propose a novel approach to address this challenge by learning intrinsic rewards from interactions with users. Specifically, we formulate intrinsic reward learning as a multi-objective bi-level optimization problem. The inner level optimizes the CRS policy augmented by the learned intrinsic rewards, while the outer level drives the intrinsic rewards to optimize two CRS-specific objectives: maximizing the success rate and minimizing the number of turns to reach a successful recommendation in conversations. To evaluate the effectiveness of our approach, we conduct extensive experiments on three public CRS benchmarks. The results show that our algorithm significantly improves CRS performance by exploiting informative learned intrinsic rewards.